FAQs ❔️

Frequently Asked Questions❔️🎣

 

Q1. Is SeafoodBuddy safe for cats and dogs?

Yes. SeafoodBuddy products are made from carefully selected seafood, freeze-dried to preserve natural nutrients without additives, preservatives, or artificial flavoring. Suitable for both cats and dogs.

Q2. Why does some seafood smell stronger than others? Is it normal?

Yes. Different seafood naturally has different aroma profiles. Freeze-drying removes moisture, not natural oils, so some fish (like cod or sardines) may have a stronger scent. This does not mean the product has spoiled.

Q3. My pet loves one flavor but hesitates with another. Is that normal?

Totally normal. Just like humans, pets have preferences. Some pets need time to adapt to new protein sources or stronger-smelling seafood.

Q4. What is freeze-dried food and why is it better?

Freeze-drying is a low-temperature dehydration process that removes moisture while preserving nutrients, texture, and flavor—unlike high-heat cooking that can damage sensitive nutrients.

Q5. Is freeze-dried seafood raw?

Freeze-dried products are minimally processed and retain the natural characteristics of raw ingredients, but they undergo strict processing and quality control to ensure safety.

Q6. Why does freeze-dried seafood look oily sometimes?

Some seafood is naturally rich in healthy fats (Omega-3). Freeze-drying removes water but keeps natural oils intact—this is a sign of nutrient retention, not spoilage.

Q7. How should I store SeafoodBuddy products after opening?

Store in a cool, dry place away from direct sunlight. Always reseal tightly after opening to prevent moisture absorption.

Q8. Do I need to refrigerate freeze-dried seafood?

No refrigeration is required. Freeze-dried products are shelf-stable when stored properly.

Q9. What happens if moisture gets into the bottle?

Moisture may soften the texture and affect freshness. If you notice unusual texture or smell caused by moisture exposure, discontinue use.

Q10. How long can I use the product after opening?

For best quality, consume within 75-90 days after opening, depending on storage conditions.