FAQs

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  • 0.8cm The Perfect Cube Size

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

About SeafoodBuddy

Seafood is naturally rich in high-quality protein, omega-3 fatty acids, and important nutrients that support skin, coat, heart, brain, and overall wellness. It is also a great option for pets who love stronger aroma or are picky with normal meat-based treats.
Yes! Most of our treats are suitable for both cats and dogs. However, every pet is different, so we always recommend feeding according to your pet’s size, age, chewing ability, and daily diet.
Yes, our freeze-dried treats are made with natural ingredients and no unnecessary additives. Many of our products are single-ingredient treats, which means what you see is what your pet gets.
No. SeafoodBuddy treats are made without artificial colouring, flavouring, or preservatives. We focus on clean, simple ingredients that pet parents can feel confident about.
Freeze-drying is a low-temperature drying process that removes moisture while helping to preserve the natural nutrients, aroma, texture, and flavour of the ingredient. This allows the treat to stay lightweight, crunchy, and nutritious without using high heat.
Freeze-drying uses lower temperatures, which helps better preserve nutrients compared to high-heat drying methods. In Malaysia’s humid weather, freeze-dried treats also give us better control over product texture, freshness, and quality.

0.8cm The Perfect Cube Size

Our 0.8cm cube size is designed to be easier for cats, small pets, and senior pets to chew. The bite-sized shape makes it convenient for daily feeding, training rewards, meal toppers, or picky eaters.
Yes, the small cube size is created with easier chewing in mind. For kittens, senior pets, or pets with sensitive teeth, you may also break the cube into smaller pieces or rehydrate it with water before feeding.
With our small 0.8cm cube size and production process, it is unlikely to contain sharp bones. However, as some seafood ingredients naturally come from whole fish or fish parts, we always recommend pet parents supervise their pets while eating.
SeafoodBuddy treats are meant to complement your pet’s main diet. Feed in moderation based on your pet’s size, age, activity level, and overall diet. For first-time feeding, start with a small amount and observe your pet’s reaction.
Yes, it can be fed daily in moderation. Treats should not replace a complete and balanced meal unless stated otherwise. They are best used as a healthy reward or topper to support better appetite and enjoyment.
Keep the bottle or pack tightly sealed after opening. Store in a cool, dry place away from direct sunlight, heat, and moisture. Avoid touching the treats with wet hands or spoons.
Refrigeration is not required if the product is stored properly in a cool and dry place. However, because Malaysia’s weather can be humid, always make sure the lid is closed tightly after every use.
Seafood is a natural ingredient, so aroma, colour, size, and texture may vary slightly between batches. This is normal and does not affect the product quality when stored correctly.
It depends on your pet’s allergy condition. If your pet is allergic to seafood, fish, shellfish, or certain proteins, please avoid those ingredients. When introducing any new treat, start with a small amount and monitor your pet.
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